Features that are included or can be added to any number

You can select how and where calls are answered and you can allocate calls to ring from anywhere you advertise your number such as UK, International City or International Country ‘Toll free’ number

You can choose any combination such as deliver the call to just one number, call numbers in list order, share the calls evenly or have multiple numbers to ring at the same time

Plan where you want your calls to ring at any time of the day and for any day of the week. Calls can route to different numbers and destinations or at a certain time calls can go to voicemail – we then send you a WAV file or recording of any message left to your e mail

Plan in advance where you want your calls to ring on bank holidays, Easter and Christmas for example

You can have all or some of your incoming calls recorded and the recordings can then be stored on line or sent to an e mail address (or FTP site) for you to access whenever you want

You can have your outgoing calls recorded (regardless of your telephone system type)and the recordings can then be stored on line or sent to an e mail address (or FTP site) for you to access whenever you want

We can convert any number into a fax number and all incoming faxes will be delivered as a pdf file and sent to your nominated e mail address

Live call data can be used intuitively to track the effectiveness of your UK or International numbers as well as providing up to the minute statistical information you require on site – this includes information on the calling parties CLI (number)

Easily change where your number is pointed via our online portal – any changes are immediate

Automatic reroute to any number ensures your business never misses a call – such as if your deliver to number was engaged or unavailable

Calls are routed easily and seamlessly should disaster occur on-site to any number which you can pre set or change as and when necessary

 

Contact or Call centre queuing that include features such as live wall board statistics, queuing information (live calls), comfort messages and music on hold