How to establish a business in the USA

Business owners from the UK looking to break into overseas markets set their sights on the US because they believe we not only share a common language but have similar commercial cultures.  But it’s not just the way Americans and Brits pronounce Solanum Lycopersicum (that’s tomato to you and me) that sets us apart. Many…

Berlin forces telecoms companies to keep phone data

Telecom companies in Germany are being forced to keep records of telephone and Internet data for up to 10 weeks after politicians introduced a new law to help fight crime. The data retention legislation – which sparked intense debate over possible infringements of individuals’ rights – requires companies to retain information on the timing and…

How to set up a business in Japan

With a population of 127.3 million people and an economy which, despite not booming in quite the way it was several years ago, is still ranked as the third largest in the world when measured via GDP, Japan is a market that is ideal for UK businesses to get involved in. As well as the…

LA area codes go back to the future

Los Angeles is running out of new phone numbers for the area code that covers west of its downtown district. The 323 area code is expected to use up all the available prefixes by March 2018, according to the California Public Utilities Commission. It is now planning to reintroduce the 213 number – LA’s original…

Master the art of doing business in China

With improved international relations, governmental reforms, a rapidly growing economy and more foreign investment doing business in China is now financially rewarding. Currently, the world’s second largest economy you don’t want to be on the outside looking in. But British business owners seeking to gain a foothold in Beijing need to immerse themselves in that…

Toll-free helpline opens in Texas

More than 12,000 calls have been made to a toll-free number in the oil-rich US state of Texas that was launched in January to put the elderly and people with disabilities in touch with long-term care services. But a failure to publicise the service is being blamed for low call volumes in some cities, including…

Tips on how to give the best customer service

Companies that pay attention to customer care gain more than them giving you repeat business. Customers who feel cherished by firms they buy goods or services from are also likely to spread the word about how well these businesses treated them. If small businesses want to succeed in a competitive world, they’ll need to go…